Simple Perfect Tense

Definition

A tense of verbs used in describing action that has been completed (sometimes regarded as perfective aspect)

=>  Tenses/ keterangan waktu yang digunakan untuk menunjukkan suatu kegiatan yang sudah berlangsung (Bermakna ‘Sudah’)

Formula

Verbal (Mengandung kata kerja)	Nominal (Mengandung kata sifat)
S + has/ have + V3 (Participle)	S + HAS/ HAVE + been + Adjective
Example: Saya Sudah menerbangkan layang-layang = I         have           flown         my kite	Example: Ani sudah cantik sejak lahir = Ani   has    been pretty since born

Adverbs

Just, recently, lately, yet, still, already, before, so far, ever/ never, today, for, since

Regular and Irregular Verbs

Regular Verbs

Simple Present	Simple Past	Past Participle
Accept	Accepted	Accepted
Achieve	Achieved	Achieved
Add	Added	Added
Admire	Admired	Admirer
Admit	Admitted	Admitted
Chew	Chewed	Chewed
Clap	Clapped	Clapped
Clean	Cleaned	Cleaned
Collect	Collected	Collected
Compare	Compared	Compared

Irregular Verbs

Simple Present	Simple Past	Past Participle
Arise	Arose	Arisen
Awake	Awoke	Awaken
Beat	Beat	Beaten
Buy	Bought	Bought
Catch	Caught	Caught
Choose	Chose	Chosen
Forget	Forgot	Forgotten
Fly	Flew	Flown
See	Saw	Seen
Say	Said	Said

Reservation Expressions

Definition

res·er·va·tion 

/rezər’vāSHən/

Noun

·         The action of reserving something.

·         An arrangement whereby something, esp. a seat or room, is booked or reserved for a particular person.

Synonyms

Reserve – qualification – booking

MAKING RESERVATION
I would like to reserve	A ticket Business class Day flight
Could Can May	I reserve a table for two for dinner tomorrow?
I	Would like Am going want	To book a single for tomorrow.

TAKING RESERVATION

Opening conversation of Receptionist -          Yes. Sir/ Miss/ Ma’am can I help you? -          Good morning. Can I help you? -          Lestari Hotel, could I help you?

Hotel reservation: -          What kind of room do you need? -          Would you like single or double bed? -          How long will you stay, Sir/ Ma’am?

Ticket reservation: -          What ticket do you want? -          When will you fly, Sir/ Ma’am? -          When will you arrive?

Refusing reservation: -          I’m sorry to inform you that all rooms/ seats/ tickets/ tables have been reserved -          I’m really sorry , I’m afraid we cannot make any reservations for you -          All rooms/ seats/ tickets/ tables have been reserved

Source: Kurniawan, Eri. (2008). Communication Builder. Jakarta: Depdiknas 

MAKING RESERVATIONS	HANDLING/ TAKING RESERVATIONS
RESTAURANT ·         I’d like to book/ reserve a table for 2 for 8 pm tonight ·         I’d like to make reservation under the name “Elisa” ·         Can we have a non-smoking table?	·         How many people is the booking for? ·         Under whose name the reservation should be made? ·         Can you spell your name?
HOTEL ·         I’d like to book a double room for two nights for the next week ·         Does it include breakfast? ·         Is there a gym? ·         What time can I check in? ·         What time do I have to check out?	·         How long you will be staying? ·         What kind of room would you like?
FLIGHT ·         I’d like to a flight from Jakarta to Yogyakarta on November 21 ·         How much is the baggage allowance?	·         Can I have your name please? ·         Can I have your credit card number?